Review by Disappointed Almost-Customer on Jim and Marcy O’Hickey

I was genuinely interested in trying the Adapt + Hydration products and had been considering making a purchase, but after seeing Jim’s comment on the Cardinals Baseball Facebook post, I no longer feel comfortable supporting the company. The comment was deeply disappointing, offensive, and completely unnecessary.

There is a major difference between having personal beliefs and publicly spreading hateful, divisive rhetoric — especially on a platform tied to a business that consumers are expected to trust and support. Comments like this alienate people, create a hostile environment, and reflect poorly on the brand as a whole.

The specific comment: “Disgusting! Homosexuality is an abomination and shame on the Cardinals for forcing this garbage on innocent kids and families. Pride comes before the fall.”

As a consumer, I pay attention not only to the quality of products but also to the values and behavior of the people behind a company. Right now, this reflects very poorly on the brand. I hope you take this feedback seriously, address the situation thoughtfully, and recognize that many customers do not want to support businesses associated with hateful or discriminatory messaging.
Please do better moving forward.